Unit Administrator, Customer Service

Company Name:
First Premier Bank / Premier Bankcard
Unit Administrator, Customer Service
Location:Dakota Dunes
Company:PREMIER Bankcard
Hours:Full-time, Monday-Friday 12pm-9pm with rotating Saturdays
Date Posted:4/22/2014 11:44:53 AM
Provide direction and assistance in managing the daily workflow for the
department. Assist in monitoring the unit's work in process, assist reps with
questions concerning credit card accounts, and handle call escalations.
Position requires excellent verbal and written communication skills,
demonstrated leadership skills, strong analytical skills, creativity, and strong
people management skills. Must be proficient in Word and Excel; Four years
credit card experience and supervisory experience preferred. Bilingual
(English/Spanish) a plus, but not required for the position.

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