Remote Customer Service Representative
Location:
Dakota Dunes, SD Shift:
Varying shift options availableJob Status:
Full-Time and Part-TimePay:
$15.
00-$17.
50/hour starting, additional monthly incentives availableCompany:
PREMIER BankcardWork SiteThis job is offered on-site and remote.
Remote employees must live within 50 miles of a PREMIER location or plan on relocating.
Shift OptionsPREMIER Hours of Operation:
Monday-Friday 7:
00am-9:
00pm and Saturday 8:
00am-4:
30pmOption 1:
Monday-Friday 5:
00pm-9:
00pm, Every Third Saturday 8:
00am-4:
30pmOption 2:
Monday-Friday 2:
00pm-9:
00pm, Every Third Saturday 8:
00am-4:
30pmOption 3:
Monday-Friday 12:
30pm-9:
00pm, Every Third Saturday 8:
00am-4:
30pmOption 4:
Monday-Friday 10:
30am-9:
00pm (1 day off), Every Third Saturday 8:
00am-4:
30pmOption 5:
Monday-Friday Morning/Evening Split Shift, Every Third Saturday 8:
00am-4:
30pmFlexible scheduling opportunity for top performersNo Sundays!About the RoleAnswer inbound calls about our products and services.
Understand policies and procedures used for daily operations.
Take accountability for customer satisfaction with a highly professional demeanor.
Demonstrate a strong phone presence while assisting those with less than perfect credit.
Achieve high satisfaction on customer surveys.
Participate in team meetings.
TrainingExtensive paid training program, up to 3 weeks in length.
Ongoing training opportunities for future success!PayBase wage starting at $15-$17.
50/hr.
with opportunities to increase take home pay.
Top 75% of associates are eligible for incentives.
Career path from Associate I to Associate IV - each step earning an increase in pay!Earn up to an additional $3.
50/hr.
when working non-traditional hours.
Bilingual skills are compensated in the form of a 10% differential.
Flex Scheduling opportunity for top performers.
Competitive Benefits PackageFull medical benefits for 20
hours/weekFREE dental and vision coverageGenerous time off plans including PTO, Sick Pay, and Bonus Days401(k) - dollar-for-dollar match up to 5% of total compensationSpecial discounts and offers for events at the Denny Sanford PREMIER CenterEmployee Wellness ProgramPaid Community Volunteer Hours - PREMIER averages 30,000 hours per yearFun Employee PartiesOur CultureEmphasis on personal success, respect, health, wellness, fun and giving backEmployees are rewarded, valued, and celebrated for hard workCareer advancement opportunities is a ways PREMIER leaders show they careAppreciation is shown through concerts, outdoor bashes, cash, car giveaways and more Recommended Skills Customer Service Operate Cash Register Retention Management Promote Customer Loyalty Plan Clerical Works Attentive Estimated Salary: $20 to $28 per hour based on qualifications.
Dakota Dunes, SD Shift:
Varying shift options availableJob Status:
Full-Time and Part-TimePay:
$15.
00-$17.
50/hour starting, additional monthly incentives availableCompany:
PREMIER BankcardWork SiteThis job is offered on-site and remote.
Remote employees must live within 50 miles of a PREMIER location or plan on relocating.
Shift OptionsPREMIER Hours of Operation:
Monday-Friday 7:
00am-9:
00pm and Saturday 8:
00am-4:
30pmOption 1:
Monday-Friday 5:
00pm-9:
00pm, Every Third Saturday 8:
00am-4:
30pmOption 2:
Monday-Friday 2:
00pm-9:
00pm, Every Third Saturday 8:
00am-4:
30pmOption 3:
Monday-Friday 12:
30pm-9:
00pm, Every Third Saturday 8:
00am-4:
30pmOption 4:
Monday-Friday 10:
30am-9:
00pm (1 day off), Every Third Saturday 8:
00am-4:
30pmOption 5:
Monday-Friday Morning/Evening Split Shift, Every Third Saturday 8:
00am-4:
30pmFlexible scheduling opportunity for top performersNo Sundays!About the RoleAnswer inbound calls about our products and services.
Understand policies and procedures used for daily operations.
Take accountability for customer satisfaction with a highly professional demeanor.
Demonstrate a strong phone presence while assisting those with less than perfect credit.
Achieve high satisfaction on customer surveys.
Participate in team meetings.
TrainingExtensive paid training program, up to 3 weeks in length.
Ongoing training opportunities for future success!PayBase wage starting at $15-$17.
50/hr.
with opportunities to increase take home pay.
Top 75% of associates are eligible for incentives.
Career path from Associate I to Associate IV - each step earning an increase in pay!Earn up to an additional $3.
50/hr.
when working non-traditional hours.
Bilingual skills are compensated in the form of a 10% differential.
Flex Scheduling opportunity for top performers.
Competitive Benefits PackageFull medical benefits for 20
hours/weekFREE dental and vision coverageGenerous time off plans including PTO, Sick Pay, and Bonus Days401(k) - dollar-for-dollar match up to 5% of total compensationSpecial discounts and offers for events at the Denny Sanford PREMIER CenterEmployee Wellness ProgramPaid Community Volunteer Hours - PREMIER averages 30,000 hours per yearFun Employee PartiesOur CultureEmphasis on personal success, respect, health, wellness, fun and giving backEmployees are rewarded, valued, and celebrated for hard workCareer advancement opportunities is a ways PREMIER leaders show they careAppreciation is shown through concerts, outdoor bashes, cash, car giveaways and more Recommended Skills Customer Service Operate Cash Register Retention Management Promote Customer Loyalty Plan Clerical Works Attentive Estimated Salary: $20 to $28 per hour based on qualifications.
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